Closer to Africa Pty Ltd is a business in the tours and activities industry. Closer to Africa’s
operations are based in Cape Town, South Africa serving the South African and African market.
Cancellation Policy
30 days cancellation before arrival 100% refund
29 – 15 days cancellation before arrival 75% refund
14 – 4 days cancellation before arrival 50% refund
3 days-24 hrs cancellation before arrival 0% refund
Return and Refunds Policy
The provision of goods and services by Closer to Africa is subject to availability. In cases of
unavailability, Closer to Africa will make every endeavor to rebook/reschedule the service. If that
is not possible, we will refund the client as soon as possible.
Customer privacy Policy
Closer to Africa shall take all reasonable steps to protect the personal information of users. For
the purpose of this clause, "personal information" shall be defined as detailed in the Promotion
of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569
Payment Options Accepted
Payments may be made via Visa, MasterCard, Debit or Credit cards for online bookings.
Bank transfers or cash will only be accepted for direct bookings into the Closer to Africa’s bank
account, the details of which will be provided on request.
Responsibility
Closer to Africa takes responsibility for all aspects relating to the transaction including sale of
goods and services sold on this website, customer service and support, dispute resolution and
delivery of goods.
Country of Domicile
This website is governed by the laws of South Africa and Closer to Africa chooses as its
domicilium citandi et executandi for all purposes under this agreement, whether in respect of
court process, notice, or other documents or communication of whatsoever nature.
Variation Disclaimer
Closer to Africa may, in its sole discretion, change this agreement or any part thereof at any time
without notice.
Company Information
This website is run by Closer to Africa based in South Africa trading as Closer to Africa Pty Ltd
with company registration number 2019/275342/07
Closer to Africa Pty Ltd
info@closertoafrica.co.za
Tel +27 (0) 61 636 2754