FREQUENTLY ASKED QUESTIONS FOR FANS PURCHASING A SEASON TICKET

How do I purchase the seasonal tickets?

• You will need to visit the TicketPro website at https://www.ticketpros.co.za click on the Season Tickets option and follow the steps to purchase your season ticket package

Are these tickets only available for sale online?

• Yes, these tickets are only available for purchase online via the TicketPro portal at https://www.ticketpros.co.za

Who do I contact should I encounter difficulties with registration or purchasing?

• For enquiries, please contact Vivian Monaisa via email at vivian@stadiummanagement.co.za alternatively on mobile number +27 11 247 5300

Can I purchase at a ticket outlet?

• Season ticket packages only available via the online platform at https://www.ticketpros.co.za

What matches are included in the 2022/23 season ticket?

Your package includes the following fixtures:

1. Orlando Pirates vs Chippa United 14 Sepetmber 2024 
2. Orlando Pirates vs Polokwane City 24 September 2024
3. Orlando Pirates vs Amazulu FC 25 October 2024
4. Orlando Pirates vs Stellenbosch FC 10 November 2024
5. Orlando Pirates vs Golden Arrows 06 December 2024
6. Orlando Pirates vs Sekhukhune United 13 December 2024
7. Orlando Pirates vs Supersport United 03 January 2025
8. Orlando Pirates vs Kaizer Chiefs FC  01 February 2025
9. Orlando Pirates vs Richards FC 09 February 2025
10. Orlando Pirates vs Cape Town City 22 February 2025
11. Orlando Pirates vs Marumo Gallants FC 28 February 2025
12. Orlando Pirates vs Mamelodi Sundowns 15 March 2025
13. Orlando Pirates vs Royal FM 29 March 2025
14. Orlando Pirates vs Magesi FC 30 April 2025
15. Orlando Pirates vs TS Galaxy FC 17 May 2025

What is the restriction of tickets that I can purchase?

• Each profile is limited to purchase 10 seasonal packages  this is for the benefit of group purchases

What are benefits of the purchasing the season ticket?

• The season ticket package consists of the following:
• All PSL Premiership home fixtures played at Orlando Stadium, inclusive of the Derby. 
• Dedicated Seasonal Ticket Holder Fast Lane Stadium Access Gate

How do I get my tickets for each game?

• All matches included in the package will be preloaded onto your personalized PVC OPFC branded season ticket card.
• Your PVC OPFC branded season ticket card will serve as your match ticket al will be scanned at the entry gates.

Who will communicate to me regarding the next steps for the next game?

• You will receive a welcome email once you have purchased your ticket, for enquiries, please contact Vivian Monaisa via email at vivian@stadiummanagement.co.za alternatively on Office number 011 247 5300.
• Vivian Monaisa will coordinate the collection of your PVC OPFC branded season ticket card.
• Season ticket cards to be collected at the OPFC Sport Shop at Orlando Stadium.

Can I cancel my seasonal ticket?

• No

Can I transfer my purchase to someone else?

• No, unfortunately tickets are non-transferable.

OPFC official contact details

• Telephone number: 011 935 1169
• WhatsApp: 079 667 8673

SEASON TICKET TERMS AND CONDITIONS The TicketProTerms and Conditions, Purchase Policy and Privacy Policy as published www.ticketpros.co.za are applicable to the purchase of a Season Ticket. By purchasing and/or using the Season Ticket, the holder agrees to abide by these terms and conditions, in addition to the TicketPro Terms and Conditions. Season Tickets are personal to the Season Ticket holder and under no circumstances can a ticket be cancelled, transferred resold or refunded. Use of the Season Ticket is for private personal use only and not for any commercial or business purposes. In purchasing the Season Ticket, you agree to abide by all the terms and conditions and adhere to any other responsible terms and conditions or restrictions which may be imposed and/or provided by the organizer before or during any event to which the Season Ticket permits access. The Season Ticket holder is solely responsible for checking the date, time, location, and the age restriction of each event to which the Season Ticket permits access. Early arrival is recommended, and the organizer shall have the right to refuse any late entries and the Season Ticket holder shall not have any right to claim for the reimbursement of the ticket price or any compensation whatsoever in such circumstances. All Season Ticket holders and their personal belongings may be subject to a personal safety and security search when entering the venue. Prohibited and dangerous items will be confiscated. Any item which the organizer or venue security personnel consider to be safety and security risk or that may potentially be used to damage the venue or interfere with the event in any way, will be confiscated. The Season Ticket holder consents to photographs, video, sound recordings and the like of the ticket holder, as an attendee at the venue, being captured and used in printed and electronic media, including on the internet and social media. The organizer accepts no liability for bodily injury, illness, or death of any visitor (including a Season Ticket holder) and / or loss or theft of or damage to personal effects, arising out of or in connection with attendance at the event. The venue and event organizer has no liability for any loss of profit, loss of business, business interruption or loss of business opportunity. Neither the venue nor the organizer shall be responsible for any interruptions and/or restrictions to the Season Ticket Holder?s view of the event caused by virtue of any unforeseeable circumstances. Except as otherwise set out in these Terms and Conditions, and to the fullest extent permitted by applicable law, the venue and / or organizers shall not have any liability in respect of any failure to carry out, or any delay in carrying out, any matter in respect of these terms and conditions, caused by any circumstances outside the venue and / or organizers reasonable control. Assistance with any aspect related to the purchase of the Season Tickets available on www.ticketpros.co.za The Season Ticket will only be valid for the applicable PSL Betway Premiership season and includes the PSL Betway Premiership fixtures to be played by the Club at the Orlando Stadium and FNB Stadium and specifically excludes (list published on the Club website): Any MTN 8 Cup, Nedbank Cup and/or any other PSL Cup fixtures; Any exhibition games including Club legends, DDC and Youth Development fixtures.

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